Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am trying to upgrade to Firefox 4, and I get this error message: The operation can’t be completed because you don’t have permission to access some of the items.

  • 1 odgovor
  • 6 ima ovaj problem
  • 12 views
  • Posljednji odgovor poslao cor-el

more options

I am trying to upgrade to Firefox 4, and I get this error message: The operation can’t be completed because you don’t have permission to access some of the items.

I am trying to upgrade to Firefox 4, and I get this error message: The operation can’t be completed because you don’t have permission to access some of the items.

All Replies (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re-)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.