Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

When watching a video in youtube its impossible even if I've updated the adoble flash plugin. What's wrong?

  • 1 odgovor
  • 10 ima ovaj problem
  • 8 views
  • Posljednji odgovor poslao cor-el

dianaksalazar21
dianaksalazar21
more options

I opened youtube to watch a video on the screen where the video is supposed to show up the space in totally black and nothing appears, I thought it was the flash player or java plugins but is not that, Is as if adblock plus had blocked the page, so I disable it and still the same, didn't work. What can I do?

I opened youtube to watch a video on the screen where the video is supposed to show up the space in totally black and nothing appears, I thought it was the flash player or java plugins but is not that, Is as if adblock plus had blocked the page, so I disable it and still the same, didn't work. What can I do?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).