Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when uploading a photo, scrolling thru files, the cursor will not stop. It zooms from beginning to end, left to right. How to fix?

  • 2 odgovori
  • 2 ima ovaj problem
  • 7 views
  • Posljednji odgovor poslao credo16

more options

In an email I click the "paper clip" to upload a photo. I get to "My documents" and try to scroll through to find the specific photo to upload. When I start scrolling, the cursor rapidly zooms from left to right, so quickly I can't make it stop. I therefore cannot find the photo I wish to upload. How can I fix this?

In an email I click the "paper clip" to upload a photo. I get to "My documents" and try to scroll through to find the specific photo to upload. When I start scrolling, the cursor rapidly zooms from left to right, so quickly I can't make it stop. I therefore cannot find the photo I wish to upload. How can I fix this?

All Replies (2)

more options

Did you try to close and reopen Firefox or reboot the computer?

more options

Yes, I closed and opened and rebooted... still does it.