I recently installed 7.0.1 on two Windows 7 Enterprise x64 systems. Now everytime I close Firefox I receive an error "Firefox has stopped working" and I have to click close. Works fine on a Windows XP SP3 x86 machine.
"Firefox has stopped working"
"A problem caused the program to stop working correctly. Please close the program."
I tried installing two ways; clean and upgrading from 6.0.2. I receive the same error message upon exit.
All Replies (4)
-> Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
Check and tell if its working.
I followed the troubleshooting guide for extensions and themes, and still have the issue.
I modify the package to redistribute with SCCM, and I like to modify Firefox manually. This process has worked fine until 7.0 or 7.0.1. I extract the files from firefox setup 7.0.1.exe, then I extract the files from omni.jar, so I can modify settings in firefox.js to remove updates, setting firefox as the default browser, etc.. I run setup.exe and include a setup.ini as part of my installation command line to remove icons.
I tried just extracting .exe, and the files from omin.jar but not modifying anything and left out the .ini file and it still fails to close properly.
Like I said the above process works fine on XP.
If I install 7.0.1 via the download .exe on Win7 Enterprise x64 it works fine. I'm still looking into it.
We did the upgrade... and error after error after lock up after error after finally starting in safe mode... we re-installed the update... then uninstalled Firefox entirely and re-installed. Same challenges. Haven't done all the stuff posted above. Just want it to work. No add-ons added yet. What's the hold up though? Thought upgrades were supposed to be better than existing platform, no?
Can we just get the previous version back now... it was working just fine... at least until these bugs are sorted out.
@starke1319 - How to install Firefox on Windows
@OneLifeConcepts - Create a New Profile as a test to check if your current profile is causing the problems.
-> Basic Troubleshooting - Make a New Profile
IF that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.
-> Recovering important data from an old profile
Check and tell if its working.