Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

firefox not working at all after defrag

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Vivek

midorinekko
midorinekko
more options

I did a defrag and a system restore to a couple of weeks ago and now i can't use firefox at all. it's still in my computer but doesn't respond. i did a system restore because the new versuion of fire fox caused too many problems with my computer so i wanted to go backl to the older version.

I did a defrag and a system restore to a couple of weeks ago and now i can't use firefox at all. it's still in my computer but doesn't respond. i did a system restore because the new versuion of fire fox caused too many problems with my computer so i wanted to go backl to the older version.

All Replies (1)

Vivek
Vivek
more options

Hi,

You can try to install the latest version after doing a clean uninstall of the old version. Please see backup to backup important pieces of information.

In the Windows Control Panel > Add/Remove Programs, look for and uninstall Firefox or Mozilla Firefox, if present. Next in the Windows Start menu Run, type and enter %programfiles% and delete the Mozilla Firefox or Firefox folder. Likewise type and enter %appdata% and delete the Mozilla or Firefox folder. You can download the latest Firefox here: https://www.mozilla.org/en-US/firefox/new/

Firefox Installation Directory

Firefox Profile Folder & Files

Izmjenjeno od strane Vivek