Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

need to sync prior settings

  • 1 odgovor
  • 1 ima ovaj problem
  • 11 views
  • Posljednji odgovor poslao Michael Verdi

hijinx
hijinx
more options

My work computer got a nasty virus. They pulled the data from it to transfer to a new one and now I am trying to figure out how to get back my settings. I have a sync key, but it is 26 characters long and when I go to "Add a Device' in the Sync Options I don't see where I am supposed to enter that key.

Thanks.

My work computer got a nasty virus. They pulled the data from it to transfer to a new one and now I am trying to figure out how to get back my settings. I have a sync key, but it is 26 characters long and when I go to "Add a Device' in the Sync Options I don't see where I am supposed to enter that key. Thanks.

All Replies (1)

Michael Verdi
Michael Verdi
more options

Click "I don't have the device with me" at the bottom of the window. Details here - How do I set up Firefox Sync? - connect another computer