Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

I can't access the bookmark backup file. I downloaded 16.0.2, supposedly, but the program is 15.xx.xx, which prompts to download 16.0.2, which I do but get 15.x

  • 1 odgovor
  • 1 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao cor-el

monbul
monbul
more options

Downloaded 16.0.2. No bookmarks. Tried to restore from bookmarks backup, but "can' access file" Checked About Firefox, which turns out to be 15.0.1, and checks for updates. Download 16.0.2, again, and again. In a loop. Restarted computer. No difference. Need a program running with my important bookmarks available.

Downloaded 16.0.2. No bookmarks. Tried to restore from bookmarks backup, but "can' access file" Checked About Firefox, which turns out to be 15.0.1, and checks for updates. Download 16.0.2, again, and again. In a loop. Restarted computer. No difference. Need a program running with my important bookmarks available.

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox Profile Folder.