how do I remove the Selection Links pop up ad box after deleting both the program and Firefox add-on and restarting firefox 18.0.2?
I also now have a problem with words being highlighted on a page like Craigs List and when I mouse over an ad opens up. This and the selection Link pop-up on the bottom of the screen is most disconcerting.
All Replies (11)
this sounds like a problem possibly caused by malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.
Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware
I went into options and unchecked Third party Cookies and that seemed to work on the Selection Link pop box. However the Craigs List pages seem to highlight various word for pop up window ads, which are still popping. I guess that's not Firefox and something new on Craigs List. I do have Malewarebytes and run it often. Thank you for your quick response and assistance!!
There back, haahahahAHA, just restarted Firefox and Searching link is back with only a blank box with no copy. Went to their website for info uninstalled from windows but to no avail.
please go to firefox > help > troubleshooting information & copy the text to clipboard and then paste it here as a reply... also have you tried running a scan with the other program i've recommended yet?
I ran a fast scan with 15 objects, removed them and restarted Firefox. I am now running a deep scan.
Application Basics
Name
Firefox
Version
18.0.2
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Ad-Bye - For Facebook
1.02
true
s.alfa@idev.com
AniWeather
0.8.37
true
{4176DFF4-4698-11DE-BEEB-45DA55D89593}
DivX Plus Web Player HTML5
DoNotTrackMe
2.2.5.1205
true
donottrackplus@abine.com
DownloadHelper
4.9.13
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
FDislike
3.1.4.1
true
fbdislike@doweb.fr
PutLockerDownloader
1.0
true
putlockerdownloader@putlockerdownloader.com
Troubleshooter
1.0a
true
troubleshooter@mozilla.org
VideoFileDownload - Download YouTube Videos
1.5
true
plugin@vfd.com
Collusion
0.25
false
jid1-F9UJ2thwoAm5gQ@jetpack
F.B. Purity - Cleans Up Facebook
8.0.1
false
fbp@fbpurity.com
Motive Extension
1.0
false
mcciwbch@motive.com
Norton Toolbar
2013.2.4.2
false
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Norton Vulnerability Protection
11.1.1.5 - 2
false
{BBDA0591-3099-440a-AA10-41764D9DB4DB}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.search.useDBForOrder
true
browser.startup.homepage
about:home
browser.startup.homepage_override.buildID
20130201065344
browser.startup.homepage_override.mstone
18.0.2
browser.tabs.loadInBackground
false
browser.tabs.onTop
false
dom.mozApps.used
true
extensions.lastAppVersion
18.0.2
general.useragent.extra.brc
BRI/1
gfx.direct3d.prefer_10_1
true
keyword.URL
http://www.searchamong.com/searchview.php?cat=webs&bar=true&query=
network.cookie.cookieBehavior
1
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1360084294
places.history.expiration.transient_current_max_pages
104858
privacy.cpd.sessions
false
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.csp.enable
false
security.OCSP.enabled
0
security.warn_viewing_mixed
false
Graphics
Adapter Description
AMD Radeon HD 7700 Series
Adapter Drivers
aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM
1024
Device ID
0x683d
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17789)
Driver Date
12-19-2012
Driver Version
9.12.0.0
GPU #2 Active
false
GPU Accelerated Windows
1/1 Direct3D 10
Vendor ID
0x1002
WebGL Renderer
Google Inc. -- ANGLE (AMD Radeon HD 7700 Series)
AzureCanvasBackend
direct2d
AzureContentBackend
direct2d
AzureFallbackCanvasBackend
cairo
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.4
4.9.4
NSS
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSMIME
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSSL
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSUTIL
3.14.1.0
3.14.1.0
ok, there are now no obviously malicious extensions present - are the pop-ups still appearing?
what you also can do is to enter about:config into the firefox location bar (confirm the info message in case it shows up) and search for the preferences named general.useragent.extra.brc & keyword.url - right-click and reset those entrie to their default value, since they might be remnants of the adware.
FOUND: general.useragent.extra.brc & keyword.url - right-click and reset those entree to their default value it was highlighted and I right clicked and set as default. Will see if it now cleared up. Thank you for your patience and awesome help!
ok, i had another look at your extensions list & would recommend disabling or removing PutLockerDownloader & VideoFileDownload - Download YouTube Videos too, since they are quite uncommon and also might come bundled with adware...
I disabled Putlocker, too. The pop-ups have stopped but will have to restart Firefox again to make sure. Thank you
Restarted seems fine no pop-ups except Craigs List but i think that's their adverts. Thank you!!!