Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

compatability issue

  • 2 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao James

more options

It was stated on the support website that firefox was compatible with my device, samsung galaxy ace gt s5380 but ehen i view firefox on firefox on google play, it says that my device is not compatible

It was stated on the support website that firefox was compatible with my device, samsung galaxy ace gt s5380 but ehen i view firefox on firefox on google play, it says that my device is not compatible

Izabrano rješenje

Hello fellow James. lol. thanks for the reply. that was, indeed, a typo. anywho, my mobile phone is samsung galaxy ace, GT S5830, not "5380". lol

i can now see that the reason why they included "galaxy ace" on the list of supported websites is that there are a number of "galaxy ace" devices being Galaxy Ace Plus, GT-S5830i, etc., all belonging in the Galaxy Ace ......Class (erm, I really don't know what to call it lol). Those galaxy ace devices might be compatible with the current version of firefox if they have more RAM. But after specifically checking mine, plain old turn of the mill Samsung Galaxy Ace GT-S5830, I saw that my RAM was set at 278 MB RAM, way below the minimum of 384 MB.

I appreciate the help anyway. Thank you very much. I've been using firefox on PC since way back in high school and it would really be great if firefox can be made available to us lowly beings still stuck on low-end smartphones. lol.

i think ill just wait for upcoming versions and will check from time to time if the developers can lower the minimum (again) to 278 MB. Thanks for taking the time to answer. i appreciate it, good day!!

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (2)

more options

The S5380 is the Samsung Wave Y which uses Bada OS and not Android.

I believe you meant GT-S5830

Galaxy Ace on http://www.mozilla.org/en-US/firefox/mobile/platforms/ is a little Broad as there are several models with the Galaxy Ace in name.

I think the issue may be the amount of Ram as depending on the specific model of S5830 and site the Ram seems to be about 278 MB to 384 MB.

The mobile Firefox 19.0 requires 512+MB RAM while the Firefox 20.0 system requirements have been lowered to 384MB of RAM and QVGA displays.


You can either wait for mobile Firefox 20.0 or try the mobile Firefox Beta4 on Google Play.

Izmjenjeno od strane James

more options

Odabrano rješenje

Hello fellow James. lol. thanks for the reply. that was, indeed, a typo. anywho, my mobile phone is samsung galaxy ace, GT S5830, not "5380". lol

i can now see that the reason why they included "galaxy ace" on the list of supported websites is that there are a number of "galaxy ace" devices being Galaxy Ace Plus, GT-S5830i, etc., all belonging in the Galaxy Ace ......Class (erm, I really don't know what to call it lol). Those galaxy ace devices might be compatible with the current version of firefox if they have more RAM. But after specifically checking mine, plain old turn of the mill Samsung Galaxy Ace GT-S5830, I saw that my RAM was set at 278 MB RAM, way below the minimum of 384 MB.

I appreciate the help anyway. Thank you very much. I've been using firefox on PC since way back in high school and it would really be great if firefox can be made available to us lowly beings still stuck on low-end smartphones. lol.

i think ill just wait for upcoming versions and will check from time to time if the developers can lower the minimum (again) to 278 MB. Thanks for taking the time to answer. i appreciate it, good day!!