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logging in issues

  • 1 odgovor
  • 2 ima ovaj problem
  • 4 views
  • Posljednji odgovor poslao kobe

Bettyboophume
Bettyboophume
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tryimg to log in. am told that password and username is ok. tried many times to put in captcha phrase. keeps refusing captcha even when correct. any other way to log on?

tryimg to log in. am told that password and username is ok. tried many times to put in captcha phrase. keeps refusing captcha even when correct. any other way to log on?

Izabrano rješenje

What are you logging into?

Have you tried clearing cache etc.


Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies, do the following:

  1. Tap the menu icon located at the top right corner. This is the icon with 3 bars. On older Android devices you'll have to press the hardware menu key and then tap More.
  2. Tap Settings.
  3. After that, you will be taken to the settings screen. In the settings screen, look under the section Privacy & Security and select Clear private data.
  4. You will then be taken to a list of what can be cleared. Select the following 2 for deletion:
    • Cookies & active logins
    • Cache
  5. After those have been selected, tap the Clear data button to actually clear the cache and cookies.
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All Replies (1)

kobe
kobe
more options

Odabrano rješenje

What are you logging into?

Have you tried clearing cache etc.


Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies, do the following:

  1. Tap the menu icon located at the top right corner. This is the icon with 3 bars. On older Android devices you'll have to press the hardware menu key and then tap More.
  2. Tap Settings.
  3. After that, you will be taken to the settings screen. In the settings screen, look under the section Privacy & Security and select Clear private data.
  4. You will then be taken to a list of what can be cleared. Select the following 2 for deletion:
    • Cookies & active logins
    • Cache
  5. After those have been selected, tap the Clear data button to actually clear the cache and cookies.