Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sometimes I cannot get emails to delete

  • 7 odgovori
  • 4 ima ovaj problem
  • 13 views
  • Posljednji odgovor poslao christ1

more options

When deleteing email I will be going along then all of a sudden I cannot get emails to delete. I push the delete button and nothing happens. I also cannot get them to delete with the right click. I also tried safe mode and it happens in that mode 2. I have a Windows 7 Home Premium and the latest version of Thunderbird. I am using Viper anti virus. This is on a new computer. Any ideas? Jim

When deleteing email I will be going along then all of a sudden I cannot get emails to delete. I push the delete button and nothing happens. I also cannot get them to delete with the right click. I also tried safe mode and it happens in that mode 2. I have a Windows 7 Home Premium and the latest version of Thunderbird. I am using Viper anti virus. This is on a new computer. Any ideas? Jim

All Replies (7)

more options

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

more options

I tried that and it did not help and it did not help Jim

more options

What is your anti-virus s/w?

more options

Viper 2014. I turned it of and it sill will not delete

more options

Try compact your folders, click with right button mouse on Inbox >> Compact

more options

That did not help

more options

Izmjenjeno od strane christ1