Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot print to any printer Cannot preview print

  • 5 odgovori
  • 8 ima ovaj problem
  • 28 views
  • Posljednji odgovor poslao Matt

more options

The entire print function is not working. Thunderbird cannot "see" any of my printers, including pdf printer. It does not give any error message. Also the Print-Preview function does not work, it gives error message "an error occurred while printing". Firefox and all other applications printing okay. Thunderbird version 24.3.0. Operating under Windows 7 and 8

The entire print function is not working. Thunderbird cannot "see" any of my printers, including pdf printer. It does not give any error message. Also the Print-Preview function does not work, it gives error message "an error occurred while printing". Firefox and all other applications printing okay. Thunderbird version 24.3.0. Operating under Windows 7 and 8

All Replies (5)

more options

Is the problem under windows 7 or 8?

I can print preview and print in Windows 7

more options

I'm using Windows 8, but can switch to Windows 7. The fault occurs in both cases.

more options

This is most certainly a Try.

Open the config editor see https://support.mozilla.org/en-US/kb/config-editor reset the value of printer.print by typing as much of the entry as is needed to make it show in the list and then right clicking and selecting reset

more options

I dont have a printer.print file. There are many print.print files, all of which are set to DEFAULT setting. Others have mentioned a print.print_printer file but I dont have one of those either ! Thanks for your ongoing attention.

more options

has a chap with print issues yesterday, reinstalling the printer fixed it for him.