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Epson E-Web Print toolbar works with IE but not Firefox 28 on Windows 8 PC

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Seems like the Epson E-Web Print toolbar stopped working after the update for Firefox 27. Switched to Internet Explorer and the toolbar works fine.

Seems like the Epson E-Web Print toolbar stopped working after the update for Firefox 27. Switched to Internet Explorer and the toolbar works fine.

Izabrano rješenje

Well, when they say they don't support it, they mean they are not keeping it up-to-date with browser changes. I don't know what changes to Firefox caused the extension not to work any more. Maybe other Epson users who encounter the same problem will come up with a solution?

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This from Epson's support site isn't very promising:

Q: EPSON E-Web Print does not work since I upgraded to Windows 8.1. Why does this happen?

A: EPSON E-Web Print is no longer supported by Epson.

Published: October 16, 2013

Source: infoType=FAQ&oid=216556&prodoid=63098723&foid=244208&cat=221235&subcat=214273

What did it do? Maybe there's a good substitute.

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If Epson no longer supports the EPSON E-Web Print toolbar, why does it still work on Internet Explorer?

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Odabrano rješenje

Well, when they say they don't support it, they mean they are not keeping it up-to-date with browser changes. I don't know what changes to Firefox caused the extension not to work any more. Maybe other Epson users who encounter the same problem will come up with a solution?

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Thanks jscher2000.