Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

private browsing gets stuck

  • 1 odgovor
  • 1 ima ovaj problem
  • 19 views
  • Posljednji odgovor poslao cor-el

more options

When in private mode (Firefox/New Private Window), and I type in for example www.google.co.zm, Firefox does not resolve. There is no search happening and the cursor remains on the address bar. Yet in normal mode, it works. Why would that be ?

When in private mode (Firefox/New Private Window), and I type in for example www.google.co.zm, Firefox does not resolve. There is no search happening and the cursor remains on the address bar. Yet in normal mode, it works. Why would that be ?

All Replies (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.