Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Read/unread status synchronization issue

  • No replies
  • 0 have this problem
more options

Hello,

Since the last Thunderbird update (128.6.1esr) installed on 28 January 2025, I have a problem with messages status synchronization. When I mark a message as read, it becomes unread again, and vice-versa. I have the same problem in troubleshooting mode.

I tried several solutions but none of them worked: - compress and repair the inbox folder - move the messages to a local subfolder, delete the 'Inbox.msf' and 'Inbox' files, reopen Thunderbird and move the messages to the new empty Inbox folder - delete and recreate my whole account

Is this a common problem caused by the latest update?

Kind regards

Hello, Since the last Thunderbird update (128.6.1esr) installed on 28 January 2025, I have a problem with messages status synchronization. When I mark a message as read, it becomes unread again, and vice-versa. I have the same problem in troubleshooting mode. I tried several solutions but none of them worked: - compress and repair the inbox folder - move the messages to a local subfolder, delete the 'Inbox.msf' and 'Inbox' files, reopen Thunderbird and move the messages to the new empty Inbox folder - delete and recreate my whole account Is this a common problem caused by the latest update? Kind regards

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.