Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Why can't I recover my bookmarks after Setup new Firefox virgin Although I have Sync Key ?

  • 2 odpovědi
  • 3 mají tento problém
  • 1 zobrazení
  • Poslední odpověď od cor-el

more options

Before I Change my old OS I created an account on Firefox Sync to backup my bookmarks, after Installing new OS windows 8.1 specifically and setup new Firefox virgin "29.0.1" then trying to retrieve my data using my Sync key I figure out that I can't because the system has changed , please I need support immediately.

Before I Change my old OS I created an account on Firefox Sync to backup my bookmarks, after Installing new OS windows 8.1 specifically and setup new Firefox virgin "29.0.1" then trying to retrieve my data using my Sync key I figure out that I can't because the system has changed , please I need support immediately.

Zvolené řešení

To access data that was stored using the old Sync version you would have to install a Firefox 28 version and restore your data from the Sync server. After having done this you can update to Firefox 29.0.1 and use the new Sync version.

See also:

Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (2)

more options

Firefox Sync is not a Backup system, and was never intended to be used as one.

Also, it appears that you are running Firefox 21, not 29. Please update.

more options

Zvolené řešení

To access data that was stored using the old Sync version you would have to install a Firefox 28 version and restore your data from the Sync server. After having done this you can update to Firefox 29.0.1 and use the new Sync version.

See also: