Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Firefox crashes

  • 3 odpovědi
  • 3 mají tento problém
  • 12 zobrazení
  • Poslední odpověď od FredMcD

more options

Firefox keeps crashing after virus infection. Ran malwarebytes, microsoft antivirus and 3-4 other AV scanners inc. rootkit scans. Everything is clean but it still crashes. Removed and reinstalled firefox but still crashes. no addons. plug-ins seem up to date. No other programs on the system crash.

Firefox keeps crashing after virus infection. Ran malwarebytes, microsoft antivirus and 3-4 other AV scanners inc. rootkit scans. Everything is clean but it still crashes. Removed and reinstalled firefox but still crashes. no addons. plug-ins seem up to date. No other programs on the system crash.

Všechny odpovědi (3)

more options

sorry... crash id bp-82a70325-d270-4414-88d2-91b362140915

computer with issue is windows 7 (ignore mac user agent)

Upravil uživatel prtassoc dne

more options

Can anyone help?

more options

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.