Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Retrieving previous settings, bookmarks, etc but forgot password?

  • 1 odpověď
  • 4 mají tento problém
  • 1 zobrazení
  • Poslední odpověď od Kevin

more options

So frustrated with mobile app constantly crashing I just deleted n reinstalled without much forethought, then realized I wiped out all my bookmarks and more important reading list. When attempting resync with cloud I realized it's been so long I forgot password n not even sure Im using correct email. Now see pw reset loses all cloud info? Wth? Is there any way to retrieve my previous setting b4 I uninstalled if I can't remember my password?

So frustrated with mobile app constantly crashing I just deleted n reinstalled without much forethought, then realized I wiped out all my bookmarks and more important reading list. When attempting resync with cloud I realized it's been so long I forgot password n not even sure Im using correct email. Now see pw reset loses all cloud info? Wth? Is there any way to retrieve my previous setting b4 I uninstalled if I can't remember my password?

Všechny odpovědi (1)

more options

For security resetting a Sync account's password deletes the user data. Else someone could force Mozilla to reset the account password and gain access to any info stored. For example law enforcement or other government entity.