Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Apps crash when opening a website

  • 1 odpověď
  • 2 mají tento problém
  • 15 zobrazení
  • Poslední odpověď od Andrew

Hprog
Hprog
more options

It has happened to me a couple times that I open a link from within the facebook app, then firefox launches to open the website and when I start checking it, all other apps crash. For instance, I have Spotify running at the same time and it will just stop and disappear from the screen. When I open it again, the song I was listening to goes back to the starting point. Other apps also reset themselves.

Thanks in advance for any help.

It has happened to me a couple times that I open a link from within the facebook app, then firefox launches to open the website and when I start checking it, all other apps crash. For instance, I have Spotify running at the same time and it will just stop and disappear from the screen. When I open it again, the song I was listening to goes back to the starting point. Other apps also reset themselves. Thanks in advance for any help.

Všechny odpovědi (1)

Andrew
Andrew
  • Moderator
more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs, then go back to your forum question and paste that into the "Post a Reply" box.