Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

I have been using Thunderbird all this year (2014) with no problems, but I am unable to download emails from my own domain since 19 November. Why is this?

  • 2 odpovědi
  • 2 mají tento problém
  • 29 zobrazení
  • Poslední odpověď od JohnP01

more options

Thunderbird has been downloading my emails all year up to 19 November, but since then it always puts up an error box saying "Server john@example.com has disconnected. The server may have gone down or there may be a network problem." Neither of these is the case, since I can logon to my mail server (mail.example.com) in Firefox and see all my emails. So, what happened?

Thunderbird has been downloading my emails all year up to 19 November, but since then it always puts up an error box saying "Server john@example.com has disconnected. The server may have gone down or there may be a network problem." Neither of these is the case, since I can logon to my mail server (mail.example.com) in Firefox and see all my emails. So, what happened?

Všechny odpovědi (2)

more options

Usually the web mail server and the IMAP or POP server are two different things. Have you contacted your provider and ask them why their server is giving you this message.

more options

Yes, I have - that was my first port of call. Nothing has changed at their end.