Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

could not open a website but other computer this website is open & working

  • 6 odpovědí
  • 2 mají tento problém
  • 2 zobrazení
  • Poslední odpověď od cor-el

more options

could not open a website in mozilla firefox but other computer this website is open & working

could not open a website in mozilla firefox but other computer this website is open & working

Všechny odpovědi (6)

more options

Some details please... What website, OS of the other computer, browser on the other computer, Firefox version...

more options

could not open a website in mozilla firefox but other computer this website is open & working


Website : www.wbcomtax.gov.in

OS : same windows xp sp2

browser : same mozilla fire fox

version : 34.0.5

more options

Any addons not identical on both versions ?

more options

could not open a website in mozilla firefox but other computer this website is open & working

Website : www.wbcomtax.gov.in

OS : same windows xp sp2

browser : same mozilla fire fox

version : 34.0.5

no addons open

more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window