Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Firefox crashes and won't restart

  • 1 odpověď
  • 2 mají tento problém
  • 12 zobrazení
  • Poslední odpověď od guigs

Asparagus
Asparagus
more options

I have a 2010 Macbook Pro, and I just did a clean installation of the entire operating system because I was having these problems (and more) before.

My Firefox will attempt to send a crash report after I close it (but says that for this crash, it cannot create a report), and then refuses to open until I restart the computer. I only get an error message that says that there is another copy of Firefox already open, and that there can already be one. I've already tried killing all firefox processes in the Terminal, but the computer then reports that there are no processes to be killed. When I restart, the browser opens up to pages that I had open maybe an hour ago.

I doubt that a clean installation will help, as I just cleanly installed Firefox on a cleanly installed OS.

I have a 2010 Macbook Pro, and I just did a clean installation of the entire operating system because I was having these problems (and more) before. My Firefox will attempt to send a crash report after I close it (but says that for this crash, it cannot create a report), and then refuses to open until I restart the computer. I only get an error message that says that there is another copy of Firefox already open, and that there can already be one. I've already tried killing all firefox processes in the Terminal, but the computer then reports that there are no processes to be killed. When I restart, the browser opens up to pages that I had open maybe an hour ago. I doubt that a clean installation will help, as I just cleanly installed Firefox on a cleanly installed OS.

Všechny odpovědi (1)

guigs
guigs
more options

Hi Asparagus, I noticed that you were on version 31. There was an issue in that version that sounds similar to one that detected that there was another version of Firefox running. However just to clarify, what version are you seeing this happen?