Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

how do i email support

  • 1 odpověď
  • 1 má tento problém
  • 3 zobrazení
  • Poslední odpověď od John99

more options

i have repeatedly asked for an email to my account to change password, but i do not get a reply even though mozilla say it has been sent can someone give me an email address to contact support pls

i have repeatedly asked for an email to my account to change password, but i do not get a reply even though mozilla say it has been sent can someone give me an email address to contact support pls

Všechny odpovědi (1)

more options

Forum Account Have you tried the menu from the top edge of this forum <UserName (sev145)> -> [edit profile]/user/sev145/edit -> Password: [change] /users/pwchange

There is no need to use an email. You will be asked fo your current password, but you already know that because you are logged in.

You are also able to view and change your email address from the same menu.


Sync Account or are you asking about a Firefox Sync Account.

Note if you lose your password you lose your data or at least the ability to syncwith it. Sync is secure with end to end encryption. No one and that includes you or Mozilla staff may recover that data for you.


other

If you have some other problem would you give more information to explain the problem. What account and password are you enquiring about ?