Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Email Database becomes empty (0KB) after opening thunderbird

  • 1 odpověď
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od Wayne Mery

more options

Yesterday one of my colleague's Thunderbird was working fine. But when he returns from lunch and opens his Thunderbird to check his emails he found when he click on any email every email content was blank. He asked me to check this problem, when i investigated i found that his Thunderbird was only showing Inbox & Trash, no Sent folder was there in Thunderbird. Then i checked his path of Email stored & i found that where his all emails were saved there were only 4 files.

1. Inbox 0KB 2. Inbox.msf 386KB 3. Trash 0KB 4. Trash.msf 7KB

No Sent files were there & Inbox & Trash size was 0KB.

Almost same kind of situation happens with one other colleague when she found that from her Inbox almost 2 months emails were wipe off.

Yesterday one of my colleague's Thunderbird was working fine. But when he returns from lunch and opens his Thunderbird to check his emails he found when he click on any email every email content was blank. He asked me to check this problem, when i investigated i found that his Thunderbird was only showing Inbox & Trash, no Sent folder was there in Thunderbird. Then i checked his path of Email stored & i found that where his all emails were saved there were only 4 files. 1. Inbox 0KB 2. Inbox.msf 386KB 3. Trash 0KB 4. Trash.msf 7KB No Sent files were there & Inbox & Trash size was 0KB. Almost same kind of situation happens with one other colleague when she found that from her Inbox almost 2 months emails were wipe off.

Všechny odpovědi (1)

more options

By chance, did Thunderbird update to version 31.5.0 in the prior 24-48 hours?