Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

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convert from POP to IMAP

  • 2 odpovědi
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od johnah

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I have followed the recommended procedure but when I try to create the IMAP account I get an error saying "Username or password is incorrect" and I am unable to proceed. That can't be right because the password is correct; I've checked it very carefully and the email account works perfectly well. Am I doing something wrong or can I force the issue?

I have followed the recommended procedure but when I try to create the IMAP account I get an error saying "Username or password is incorrect" and I am unable to proceed. That can't be right because the password is correct; I've checked it very carefully and the email account works perfectly well. Am I doing something wrong or can I force the issue?

Zvolené řešení

Is the username correct? You get the same error message if that one is wrong, or the wrong format.

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Všechny odpovědi (2)

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Zvolené řešení

Is the username correct? You get the same error message if that one is wrong, or the wrong format.

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I should have said that username and password were correct. I tried again today (20/6/2015) and, at the second attempt, it worked because I changed (manually) the name of Google's server to that of my ISP (Virgin). All working now!

Strange, because Google manages email for Virgin.