Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

cannot play youtube videos - just drops out

  • 4 odpovědi
  • 6 má tento problém
  • 1 zobrazení
  • Poslední odpověď od greg

more options

anytime I try and play a youtube video firefox simply quits. The problem seems to be youtube as I can play videos, for instance, from vice news. I am using ubuntu 14.04.2 and firefox v40. I have tried this several times. Usually there is nothing, 1 time, however, it said firefox had a problem and to send it off, which I did. My problem is that happened only 1 time out of maybe 5.

Thank you...............

anytime I try and play a youtube video firefox simply quits. The problem seems to be youtube as I can play videos, for instance, from vice news. I am using ubuntu 14.04.2 and firefox v40. I have tried this several times. Usually there is nothing, 1 time, however, it said firefox had a problem and to send it off, which I did. My problem is that happened only 1 time out of maybe 5. Thank you...............

Zvolené řešení

Glad to help. Check about a new / replacement card if you can.

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (4)

more options

Update your Flash Player (Linux) Version 11.2.202.508
https://www.adobe.com/products/flashplayer/distribution3.html

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Thank you for the reply.

I updated my flash player. My video card is too old for anything newer.

Anyway, I just watched a youtube video! Thank you for the info!

more options

Zvolené řešení

Glad to help. Check about a new / replacement card if you can.

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

more options

I could not find where to set the solved flag. I did, however, click on your response to set it to solved and maybe that did the trick.

Thanks again!