Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Godaddy cpanel not working with firefox 41.0.2

  • 3 odpovědi
  • 4 mají tento problém
  • 3 zobrazení
  • Poslední odpověď od cor-el

more options

Recently I have been unable to reach my Godaddy cpanel using Firefox 41.0.2. I can log in to Godaddy, but when I try to move to the cpanel, it stops working. I've tried on chrome and edge and there is no problem, so there is some incompatibility between Godaddy and Firefox. Anyone have any ideas?

Recently I have been unable to reach my Godaddy cpanel using Firefox 41.0.2. I can log in to Godaddy, but when I try to move to the cpanel, it stops working. I've tried on chrome and edge and there is no problem, so there is some incompatibility between Godaddy and Firefox. Anyone have any ideas?

Zvolené řešení

Do you get an error message (page) or does the page simply stay empty?

You can check the Net log and the Network log in the Web Console (Firefox/Tools > Web Developer) to see if content fails to load or possibly is blocked (file size is zero).

Use Ctrl+F5 or Ctrl+Shift+R to reload the page and bypass the cache to generate a fresh log.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (3)

more options

Zvolené řešení

Do you get an error message (page) or does the page simply stay empty?

You can check the Net log and the Network log in the Web Console (Firefox/Tools > Web Developer) to see if content fails to load or possibly is blocked (file size is zero).

Use Ctrl+F5 or Ctrl+Shift+R to reload the page and bypass the cache to generate a fresh log.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

Thanks. Safe mode works, but I haven't been able to find exactly what the problem is. What I have found is that GoDaddy has more than one way to access the cpanel. One works with no problem.

more options

Do you use any extensions that can block content?

If you use extensions (Firefox menu button/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.