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Just sent a question to support site that I can NOT log into my email account after auto update 38.3.0, can NOT log into my account for verifying the question!!

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I just posted a question about the latest auto update 38.3.0 that it is not longer possible to log into the different email accounts in a profile, only the first email account. My mozilla support account is linked to one of the email accounts that I can NOT log into. I can therefor NOT log into this email account for verifying the question. Your latest Thunderbird 38.3.0 is useless because it is no longer possible to log into the different email accounts in a profile, and your support solution is useless because you require me to log into the email account to verify the question. How to proceed?

I just posted a question about the latest auto update 38.3.0 that it is not longer possible to log into the different email accounts in a profile, only the first email account. My mozilla support account is linked to one of the email accounts that I can NOT log into. I can therefor NOT log into this email account for verifying the question. Your latest Thunderbird 38.3.0 is useless because it is no longer possible to log into the different email accounts in a profile, and your support solution is useless because you require me to log into the email account to verify the question. How to proceed?

Zvolené řešení

You can change your associated email in your support profile. As I have 38.3.0 and I can access all my email-accounts I suggest you try the initial tests:

Start T-bird with add-ons disabled. If it works one of your add-on is to blame and you need to enable them one by one.

Start your OS in safe mode with network enabled. If it works probably your antivirus is blocking or delaying. (Or a driver).

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Zvolené řešení

You can change your associated email in your support profile. As I have 38.3.0 and I can access all my email-accounts I suggest you try the initial tests:

Start T-bird with add-ons disabled. If it works one of your add-on is to blame and you need to enable them one by one.

Start your OS in safe mode with network enabled. If it works probably your antivirus is blocking or delaying. (Or a driver).

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Reinstalling Thunderbird 38.3.0 and rebooting Windows 10 solved my problem. Multiple email accounts is working again.

Upravil uživatel nosern1 dne