Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

A firefox security patch come on my screen. It was ahsohencomedaglobal.com. It wanted to intstall the securtiy patch.

  • 1 odpověď
  • 10 má tento problém
  • 1 zobrazení
  • Poslední odpověď od Paul

more options

A 'FireFox security patch' opened. It wanted me to install the 'patch' ahsohencomendaglobal.com. >I had been on the pch.com website and was having problems with connecting to the final page where the entry is registered. >I thought it was a to patch would help solve the problem. Imagine my chagrin when I found that ahsohencomendaglobal is a website for a Portuguese clothes. Further I am sorry that I am writing a letter that will be on file and no one will answer. I mean 'The hackers DID have a way to open a official looking 'FireFox security patch'.

A 'FireFox security patch' opened. It wanted me to install the 'patch' ahsohencomendaglobal.com. >I had been on the pch.com website and was having problems with connecting to the final page where the entry is registered. >I thought it was a to patch would help solve the problem. Imagine my chagrin when I found that ahsohencomendaglobal is a website for a Portuguese clothes. Further I am sorry that I am writing a letter that will be on file and no one will answer. I mean 'The hackers DID have a way to open a official looking 'FireFox security patch'.

Zvolené řešení

Hi

If there a security patch for Firefox, it would be made available thorough the normal update process and not through a site displaying a pop up message. The site that you visited was possibly innocent, but may have displayed a "pop-up" advert designed to convince you to download malicious software,

I would strongly recommend you have a look through your add-ons and remove any that did not install yourself. You should also have a read of this article that will walk you through how to resolve the common symptoms of a malware infection.

In addition to this, I think may also find this article useful in making use of Firefox's pop-up blocker to reduce the chances of this happening again in the future.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

Přečíst dotaz v kontextu 👍 7

Všechny odpovědi (1)

more options

Zvolené řešení

Hi

If there a security patch for Firefox, it would be made available thorough the normal update process and not through a site displaying a pop up message. The site that you visited was possibly innocent, but may have displayed a "pop-up" advert designed to convince you to download malicious software,

I would strongly recommend you have a look through your add-ons and remove any that did not install yourself. You should also have a read of this article that will walk you through how to resolve the common symptoms of a malware infection.

In addition to this, I think may also find this article useful in making use of Firefox's pop-up blocker to reduce the chances of this happening again in the future.

I hope this helps, but if not, please come back here and we can look into a different solution for you.