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Thunderbird deletes the folders to my inbox.

  • 2 odpovědi
  • 2 mají tento problém
  • 1 zobrazení
  • Poslední odpověď od Lindaluuu

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Hey there,

this problem now occurred twice to me in January and it really gets on my nerves as I have to be very careful in securing my e-mails all the time.

This is what happens: I open Thunderbird as usual. And then all of the sudden all the folders I created to sort out the e-mails in my inbox are gone. And the e-mails in there as well. I use Imap if that helps. I could restore most of the e-mails because these folders exist on my server too and I didn't delete them there. However what happens is really annoying.

I downloaded a program to look for the lost e-mails and this told me that they have been overwritten with other documents on my computer but I didn't do anything at all!

What could I possibly do besides changing to another E-mail client to solve this problem?

Kind regards, Linda

Hey there, this problem now occurred twice to me in January and it really gets on my nerves as I have to be very careful in securing my e-mails all the time. This is what happens: I open Thunderbird as usual. And then all of the sudden all the folders I created to sort out the e-mails in my inbox are gone. And the e-mails in there as well. I use Imap if that helps. I could restore most of the e-mails because these folders exist on my server too and I didn't delete them there. However what happens is really annoying. I downloaded a program to look for the lost e-mails and this told me that they have been overwritten with other documents on my computer but I didn't do anything at all! What could I possibly do besides changing to another E-mail client to solve this problem? Kind regards, Linda

Zvolené řešení

what mail provider?

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Všechny odpovědi (2)

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Zvolené řešení

what mail provider?

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The first time it happened it was on my private e-mail account which is at strato.de and second time (yesterday) it was on the E-mail account I got from my university. They use outlook office365 as a provider.