Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

I was charged $10 CDN on 12/31, What for, and is this charge re-curring monthy?

  • 3 odpovědi
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od philipp

TerryA
TerryA
more options

I received my credit card bill today and noticed a charge from Mozilla for $10 CDN. I would like to know if this amount will be billed every month, or is is an annual fee?

I received my credit card bill today and noticed a charge from Mozilla for $10 CDN. I would like to know if this amount will be billed every month, or is is an annual fee?

Všechny odpovědi (3)

James
James
  • Top 25 Contributor
  • Moderator
more options

Mozilla does Not charge for any products or services including desktop Firefox for Windows, Mac OSX, and Linux from www.mozilla.org and Android Firefox on Google Play.

This may be from a random third-party websites that claims to do support on behalf of Mozilla and charges for services and you signed up to it.

the-edmeister
the-edmeister
  • Moderator
more options

Not a "fee". There is no "fee" to download or install Firefox - it's free! Did you make a contribution to Mozilla last month, when the promotion was running on the default home page ? As far as whether that is recurring, I believe that was an option the user could select. One time or monthly.

philipp
philipp
  • Moderator
more options

in case it is a credit card charge for a donation to mozilla, please get in contact with donate@mozilla.org via mail if you have questions about it...