Thunderbird crashes at random Times
Hello,
first, i want to apologize if you have a hard time reading or understanding my problem, english isn't my native language.
I have 2 Workstations where Thunderbird crashes at random times, with (for me) no plausible reason. TB is connected to a dovecot mail server and about 60 people are working with it with close to zero problems.
Sometimes it'll work for 2 weeks without any errors, sometimes it'll happen multiple times per day. I tried to reinstall TB and deleting/creating a new Profile on both workstations, but it didn't help.
I'll post some Logs to take a look at:
Workstation 1: https://crash-stats.mozilla.com/report/index/6dfea7ce-4c2a-4357-88e9-4038d2160226 https://crash-stats.mozilla.com/report/index/63fbbe3c-48e7-48f3-9d6e-706922160225 https://crash-stats.mozilla.com/report/index/4af0c416-6205-4a91-b492-c33f72160219
Workstation 2:
https://crash-stats.mozilla.com/report/index/bp-ba65e6a3-82a3-41b2-b78c-dfaf72160212 https://crash-stats.mozilla.com/report/index/876095df-2b0b-4ff4-9e43-22d242160204 https://crash-stats.mozilla.com/report/index/3d01da93-e803-4767-bf7e-0486f2160125
Thanks in advance
Všechny odpovědi (5)
I butchered the formatting, sorry for that!
Do either of the machines have Nvidia video cards? If so
On the toolbar 
> Options > advanced > general and untick the use hardware acceleration option and restart Thunderbird.
Hello Matt,
thanks for your answer.
This was the first thing i checked after i read the forums, but both machines had it disabled by default.
Neither of those machines have an Nvidia card, one uses the Integrated Graphics from a 4700k and the other one uses a ATI Radeon.
It is never that easy.
What anti virus product are you using?
I'm using Symantec. But all other Workstations (those that have no problems) have the same Symantec End-Point Security Software, with the same Settings.