Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

TB does not connect. Editing the existing connection generates an error that I do not understand.

  • 1 odpověď
  • 2 mají tento problém
  • 163 zobrazení
  • Poslední odpověď od rr8421

rr8421
rr8421
more options

From TB: File / New / Existing Mail Account / enter the requested account data. 1. The email server is not found. 2. The email server URL is incomplete, so I corrected the URL. Logins.json has the correct URL for IMAP and SMTP. 3. Run the re-test and all looks good. Ports are correct, security is proper, and the email server is found. 4. Click the DONE button and a verification of the user password is attempted. The password has never been changed. Also, this message is displayed, and the password verify attempt never times out.

[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://messenger/content/accountcreation/verifyConfig.js :: verifyConfig :: line 60" data: no]

How can I fix this error, please? Thank you for your assistance...Rick

From TB: File / New / Existing Mail Account / enter the requested account data. 1. The email server is not found. 2. The email server URL is incomplete, so I corrected the URL. Logins.json has the correct URL for IMAP and SMTP. 3. Run the re-test and all looks good. Ports are correct, security is proper, and the email server is found. 4. Click the DONE button and a verification of the user password is attempted. The password has never been changed. Also, this message is displayed, and the password verify attempt never times out. [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://messenger/content/accountcreation/verifyConfig.js :: verifyConfig :: line 60" data: no] How can I fix this error, please? Thank you for your assistance...Rick

Zvolené řešení

I have found my error.

Under Account Settings / Sever Settings: change the Connection Security to SSL/TLS. Editing the existing account cannot make this change if there is a failure.

This was a new requirement for the company's repositioned email server.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (1)

rr8421
rr8421 Autor dotazu
more options

Zvolené řešení

I have found my error.

Under Account Settings / Sever Settings: change the Connection Security to SSL/TLS. Editing the existing account cannot make this change if there is a failure.

This was a new requirement for the company's repositioned email server.