Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Emails not showing in Outlook when using Firefox

  • 2 odpovědi
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od williamlloyd

williamlloyd
williamlloyd
more options

I'm running an older version of Firefox (16.0.1) which is as far as my OS will let me update. As I'm using an older computer, OS and browser, I've always stayed with the light version of Outlook. This weekend it seems Outlook got rid of the light version and the full version is not letting me see any of my emails. Outlook loads fine, shows all my saved folders but just won't let me see any emails, saved or new. Just blank space in the folder.

I can see the Outlook emails in Safari but its tweaky and difficult to navigate since the Outlook update.

Usually I can find an answer archived somewhere but nothings working. I've tried opening Firefox in safe mode and clearing cookies and cache with no result. Ordinarily I'd just assume that the new Outlook isn't compatible with the older Firefox but everything is being recognized and loading fine with the exception of the emails.

Any help would be appreciated. Thanks

I'm running an older version of Firefox (16.0.1) which is as far as my OS will let me update. As I'm using an older computer, OS and browser, I've always stayed with the light version of Outlook. This weekend it seems Outlook got rid of the light version and the full version is not letting me see any of my emails. Outlook loads fine, shows all my saved folders but just won't let me see any emails, saved or new. Just blank space in the folder. I can see the Outlook emails in Safari but its tweaky and difficult to navigate since the Outlook update. Usually I can find an answer archived somewhere but nothings working. I've tried opening Firefox in safe mode and clearing cookies and cache with no result. Ordinarily I'd just assume that the new Outlook isn't compatible with the older Firefox but everything is being recognized and loading fine with the exception of the emails. Any help would be appreciated. Thanks

Všechny odpovědi (2)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

williamlloyd
williamlloyd Autor dotazu
more options

Yes. Tried starting in safe mode. No change. Also cleared cookies and cache.