Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Firefox icon disapeared, changed to generic windows icon. How to get it back?

  • 5 odpovědí
  • 2 mají tento problém
  • 8 zobrazení
  • Poslední odpověď od FredMcD

more options

Not doing anything special, switched on the laptop and all the Firefox icons, desktop + program files + tray, have disapeared and been changed into a generic windows one. Clicking on any of them still opens the browser. How can I get the original back please?

Not doing anything special, switched on the laptop and all the Firefox icons, desktop + program files + tray, have disapeared and been changed into a generic windows one. Clicking on any of them still opens the browser. How can I get the original back please?

Zvolené řešení

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac Linux: Check your user manual.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.


If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (5)

more options

Have you tried rebooting the computer?

Also, try starting your Computer in safe mode.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

I have rebooted several times, windows updates for a new computer. All others, inc Thunderbird, are unaffected just Firefox.

more options

Zvolené řešení

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac Linux: Check your user manual.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.


If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

Sorted, thanks.

more options

Glad to help. Safe Surfing.