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My emails are deleting automatically in my Trash folder...even though I have "do not delete message"in my properties.

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My emails are deleting in my trash automatically. I do not want them deleted and have all my properties marked....DO NOT DELETE MESSAGES but they are still deleting.

My emails are deleting in my trash automatically. I do not want them deleted and have all my properties marked....DO NOT DELETE MESSAGES but they are still deleting.

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If this is an imap mail account, then the 'Trash' folder may be a folder on the server which you have subscribed to see and it is being emptied by the server.

Many servers will allow deleted emails to exist in Trash for a short period just in case one was deleted in error, but after a given period of time they get auto deleted because they are in trash and you would only put it in the trash if you did not want it. It is a way of the server reclaiming some space by not keeping unwanted mail for long periods.