Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

flash player

  • 6 odpovědí
  • 2 mají tento problém
  • 4 zobrazení
  • Poslední odpověď od S3ndG

more options

Having Flash Player problem on Firefox 49.0.2 Win 10, Flash latest version (.185) On BBC website, clicking on video link produces black hole where video should be - no error message. BBC site works perfectly on Chrome and Edge. Have 'refreshed' Firefox. No change. Please help !

Having Flash Player problem on Firefox 49.0.2 Win 10, Flash latest version (.185) On BBC website, clicking on video link produces black hole where video should be - no error message. BBC site works perfectly on Chrome and Edge. Have 'refreshed' Firefox. No change. Please help !

Všechny odpovědi (6)

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

Tried most of this without success.

Have finally got the Flash movies to play by the expedient of clicking the 'back' and 'forward' arrows repeatedly until eventually it works !

I don't really think I should have to do this ????

more options

Hi wilkofife, please provide us a flash video link so I could test it with firefox :) thanks

more options

Any of the videos here - http://www.bbc.co.uk/news

(e.g. the Clinton jokes one)

more options

This is what I got;

Note:I use Flash Block. When I disabled it, the clip played.

more options

The flash videos on BBC website work fine on my pc. I'm running firefox 64 bit. 1) try to disable Hardware acceleration into options > advanced > general 2) try to watch your flash video with firefox 64 bit and a new profile. Run : "C:\Program Files\Mozilla Firefox\firefox.exe" -P to manage profiles.

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles