We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

How to use only the sent folder I choose?

  • 1 odpověď
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od user1121639

Gnosos
Gnosos
more options

As have others, I often get two copies of sent messages instead of one. At a previous discussion, https://support.mozilla.org/en-US/questions/1151306, someone suggested going to tools > Account Settings > Copies & Folders and disabling the "Place a copy in" option. This solution doesn't solve this problem for me.

I use 4 email accounts, all of them iMap. On one of them I have a folder/subfolder hierarchy of: <account>/<home>/Email 2017/Sent 2017. I want copies of ALL sent messages from all four accounts to be stored in this folder, and ONLY this folder.

To implement this, for each account I originally checked the place-a-copy-in box, and for "Other:" set the path to the Sent 2017 subfolder. This does put a copy there, but a duplicate copy is being put in the Sent folder of the sending (Gmail) account. THIS is the behavior I want to turn off.

Disabling the place-a-copy option turns off storing the message in the Sent 2017 folder. How does one disable storing the message in the sending account's Sent folder instead?

As have others, I often get two copies of sent messages instead of one. At a previous discussion, https://support.mozilla.org/en-US/questions/1151306, someone suggested going to tools > Account Settings > Copies & Folders and disabling the "Place a copy in" option. This solution doesn't solve this problem for me. I use 4 email accounts, all of them iMap. On one of them I have a folder/subfolder hierarchy of: <account>/<home>/Email 2017/Sent 2017. I want copies of ALL sent messages from all four accounts to be stored in this folder, and ONLY this folder. To implement this, for each account I originally checked the place-a-copy-in box, and for "Other:" set the path to the Sent 2017 subfolder. This does put a copy there, but a duplicate copy is being put in the Sent folder of the sending (Gmail) account. THIS is the behavior I want to turn off. Disabling the place-a-copy option turns off storing the message in the Sent 2017 folder. How does one disable storing the message in the sending account's Sent folder instead?

Všechny odpovědi (1)

user1121639
user1121639
more options

Check to see if you have any Filters for outgoing mail that could be causing this.

If this is not the issue, then please post your Troubleshooting Information from Thunderbird: Thunderbird menu: Help: Troubleshooting Information Click the "Copy text to clipboard" button. Paste (Ctrl-V), the text into your response here.