Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Firefox opens to black tab and won't work unless I "refresh" and sign in.

  • 2 odpovědi
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od bobguth

more options

When I open Firefox, it opens to a blank tab rather than my home page. Then nothing works. I have to go to help, troubleshooting information and refresh which takes me to a page where I have to sign in. Once that's done, the program works. This problem started suddenly a few days ago.

When I open Firefox, it opens to a blank tab rather than my home page. Then nothing works. I have to go to help, troubleshooting information and refresh which takes me to a page where I have to sign in. Once that's done, the program works. This problem started suddenly a few days ago.

Zvolené řešení

hi, this sounds like a problem that may be caused by the new multi-process architecture in firefox (codename "e10s"): https://blog.mozilla.org/futurereleases/2016/08/02/whats-next-for-multi-process-firefox/

please try disabling e10s like this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.tabs.remote.autostart.2. double-click it and change its value to false and restart the browser.

Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (2)

more options

Zvolené řešení

hi, this sounds like a problem that may be caused by the new multi-process architecture in firefox (codename "e10s"): https://blog.mozilla.org/futurereleases/2016/08/02/whats-next-for-multi-process-firefox/

please try disabling e10s like this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.tabs.remote.autostart.2. double-click it and change its value to false and restart the browser.

more options

Thank you phillip. Worked like a charm!