Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Firefox crashes

  • 2 odpovědi
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od shaze

more options

When I restart Firefox it crashes immediately. The Crash Reporter gives me the choice of Restarting our Quitting. If I choose the Quit option, Firefox resumes starting but I keep getting Crash Reporter. If I persevere, after about 10 times Firefox starts and is usable. But if I quit FF then when I restart the problem occurs again (and again)

The error started after a power cut. When I restarted my Apple, this behavior started immediately.

Crash ID: bp-82bd1c0b-7088-4c36-bfb6-0bc3c1170424

I have tried (a) starting in safe mode; (b) doing a clean install; (c) restoring by TimeMachine my ~/Librrary/Application Support/Firefox folder to before the problem; and (d) creating a new user, but problem still reoccurs

I used Disk Utility to check my disk -- no problems detected and nothing else seems to be misbehaving.

Many thanks for any help

When I restart Firefox it crashes immediately. The Crash Reporter gives me the choice of Restarting our Quitting. If I choose the Quit option, Firefox resumes starting but I keep getting Crash Reporter. If I persevere, after about 10 times Firefox starts and is usable. But if I quit FF then when I restart the problem occurs again (and again) The error started after a power cut. When I restarted my Apple, this behavior started immediately. Crash ID: bp-82bd1c0b-7088-4c36-bfb6-0bc3c1170424 I have tried (a) starting in safe mode; (b) doing a clean install; (c) restoring by TimeMachine my ~/Librrary/Application Support/Firefox folder to before the problem; and (d) creating a new user, but problem still reoccurs I used Disk Utility to check my disk -- no problems detected and nothing else seems to be misbehaving. Many thanks for any help

Všechny odpovědi (2)

more options

Are you using something called ExQuilla? Disable it. Is the problem still there?

more options

Thanks for the suggestion, but no, I'm not using nor ever used it.