Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Firefox crashes

  • 2 odpovědi
  • 1 má tento problém
  • 13 zobrazení
  • Poslední odpověď od latte0

latte0
latte0
more options

Firefox must crash anytime in starting, even if the Firefox is in recovery mode.

The only exception is after conducting the procedures of "Refresh Firefox". After the refresh, the Firefox is going to start normally.

But, once reloading the Firefox after "Refresh Firefox", it must crash every time.

Here is the crash ID: bp-3aad56f8-180b-403f-bbe5-abfea1170528

Best regards,

-- Takao KONDO

Firefox must crash anytime in starting, even if the Firefox is in recovery mode. The only exception is after conducting the procedures of "Refresh Firefox". After the refresh, the Firefox is going to start normally. But, once reloading the Firefox after "Refresh Firefox", it must crash every time. Here is the crash ID: bp-3aad56f8-180b-403f-bbe5-abfea1170528 Best regards, -- Takao KONDO

Zvolené řešení

hi latte0, unfortunately this crash is caused by the third-party tool enounce myspeed that is running on your system. i think they have released an update that should fix this crash: http://www.enounce.com/support-known-issues/ki235

Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (2)

philipp
philipp
  • Moderator
more options

Zvolené řešení

hi latte0, unfortunately this crash is caused by the third-party tool enounce myspeed that is running on your system. i think they have released an update that should fix this crash: http://www.enounce.com/support-known-issues/ki235

latte0
latte0 Autor dotazu
more options

philipp said

hi latte0, unfortunately this crash is caused by the third-party tool enounce myspeed that is running on your system. i think they have released an update that should fix this crash: http://www.enounce.com/support-known-issues/ki235

Hi philipp, thank you for your reply. After upgrading the installed "myspeed", the Firefox can start normally!

Best regards,

-- Takao KONDO