Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Why is my already installed FF v54.0.1 not asking to upgarde to v55.0.1 when using the FF 'About'-window?

  • 1 odpověď
  • 2 mají tento problém
  • 2 zobrazení
  • Poslední odpověď od Tonnes

Thunderbird2015
Thunderbird2015
more options

From several internet sites I learned that FF v55.0.1 is out for some days already. Normally I use the '?' -> 'About' way-of-working to get my FF updated, but currently I only see in the 'About' window that v54.0.1 (64 bits) is the one which is installed and there's a remark 'Firefox is up-to-date'.

Like to know why the update functionality which normally works fine, is currently not able to detect the v55.0.1 for installment.

I tried to add troubleshoot information as requested and clicked on 'Automatically add' (https://addons.mozilla.org/firefox/downloads/latest/troubleshooter/addon-426841-latest.xpi), but this revealed in a message like 'We're sorry, but we could not find what you where looking for'. So, I've 2 errors here.

Adding manually the troubleshoot info was possible, however, see attachment

From several internet sites I learned that FF v55.0.1 is out for some days already. Normally I use the '?' -> 'About' way-of-working to get my FF updated, but currently I only see in the 'About' window that v54.0.1 (64 bits) is the one which is installed and there's a remark 'Firefox is up-to-date'. Like to know why the update functionality which normally works fine, is currently not able to detect the v55.0.1 for installment. I tried to add troubleshoot information as requested and clicked on 'Automatically add' (https://addons.mozilla.org/firefox/downloads/latest/troubleshooter/addon-426841-latest.xpi), but this revealed in a message like 'We're sorry, but we could not find what you where looking for'. So, I've 2 errors here. Adding manually the troubleshoot info was possible, however, see attachment

Zvolené řešení

Despite 55.0.1 being available, the automatic update is stil throttled, also see this question. I would suggest to wait a bit and not force updating by installing 55 from the website at this point.

Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (1)

Tonnes
Tonnes
  • Locale Leader
more options

Zvolené řešení

Despite 55.0.1 being available, the automatic update is stil throttled, also see this question. I would suggest to wait a bit and not force updating by installing 55 from the website at this point.