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loading new browser windows with ads

  • 3 odpovědi
  • 1 má tento problém
  • 2 zobrazení
  • Poslední odpověď od mattcamp

Wilhelm77110
Wilhelm77110
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version 54.0.1

since this update out of the blue i am getting new browser windows opened with ads. Just now I have three opened from these sites:

ridertv.com ournewstoday.com popularscience.tv

Why is this happening and how to stop it?

version 54.0.1 since this update out of the blue i am getting new browser windows opened with ads. Just now I have three opened from these sites: ridertv.com ournewstoday.com popularscience.tv Why is this happening and how to stop it?

Zvolené řešení

You got a browser hijacker/malware.

Try refreshing Firefox as explained below.

Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (3)

mattcamp
mattcamp
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Zvolené řešení

You got a browser hijacker/malware.

Try refreshing Firefox as explained below.

Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

Wilhelm77110
Wilhelm77110 Autor dotazu
more options

That seemed to work so far. Thank you for your help!

mattcamp
mattcamp
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No problem, that's why I'm here.