Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Is the upper left-most pixel of firefox broken?

  • 9 odpovědí
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od FredMcD

more options

Hi there,

I have many tabs open, so eventually I have to scroll through the tab bar by clicking on the arrow buttons to the left or right. My favorite move is the triple-click to get to the very beginning of the tabs.

However, since recently (update to v. 55?) the top-leftmost pixel is "dead" in this regard, it is just not clickable. So pushing the mouse courser into this corner and click or double-/triple-click won't work anymore. I always have to slightly re-position the mouse to do so.

Is it just me, or do others have this issue, too? Can it be fixed somehow settings-wise, or is it a bug?

Hi there, I have many tabs open, so eventually I have to scroll through the tab bar by clicking on the arrow buttons to the left or right. My favorite move is the triple-click to get to the very beginning of the tabs. However, since recently (update to v. 55?) the top-leftmost pixel is "dead" in this regard, it is just not clickable. So pushing the mouse courser into this corner and click or double-/triple-click won't work anymore. I always have to slightly re-position the mouse to do so. Is it just me, or do others have this issue, too? Can it be fixed somehow settings-wise, or is it a bug?

Všechny odpovědi (9)

more options

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Update Firefox to the latest version 55.0.3


Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

So I updated Firefox to 55.0.3 and created a screenshot of the issue with the MS problem recorder (psr.exe; sorry, low quality). I took 3 pictures:

1. mouse pointer exactly in the corner 2. mouse moved slightly downwards 3. mouse moved slightly to the right (from the corner)

Although I can't show the result (missing scroll) in a screenshot, the problem is visible in terms of the color (darkness) of the corner area. With slight movement of the mouse the area gets darker and, thus, indicates itself to be clickable.

more options

You can actually see that the first click did not move the tab bar (psr records on click) as in the second pic it still has the same position.

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Yep, still there.

Don't you have it?

more options

My display is different. I called for more help.

more options

I have this on two very different PCs.

more options

Nothing further?

more options

I called again