Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

cannot send mail ask for pasword then does not work

  • 2 odpovědi
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od risana

more options

when i try to send an e-mail get asked for new password enter my actual password and it does not accept cannot get round this but i am receiving mails also i am using a new machine

when i try to send an e-mail get asked for new password enter my actual password and it does not accept cannot get round this but i am receiving mails also i am using a new machine

Všechny odpovědi (2)

more options

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
more options

cannot get via hep to troubleshoot