Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

"Thunderbird has stopped working" immediately upon starting

  • 1 odpověď
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od christ1

more options

It used to work but suddenly works no more after a few days. Upon starting the application immediately there's a message "thunderbird has stopped working". The options are close the program or check for a solution first. The "view problem details" shows the following:

=

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	thunderbird.exe
 Application Version:	52.3.0.6436
 Application Timestamp:	5992dd3a
 Fault Module Name:	ntdll.dll
 Fault Module Version:	6.1.7601.23864
 Fault Module Timestamp:	595fa490
 Exception Code:	c0000005
 Exception Offset:	0002e0e6
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Information 1:	556f
 Additional Information 2:	556f8f908d61240389114eeb13401582
 Additional Information 3:	8357
 Additional Information 4:	8357aa5c8bc869eb9696cf7ca9e1be5f

=

I have uninstalled and reinstalled a few times, doesn't make any difference.

Please help? Thanks

It used to work but suddenly works no more after a few days. Upon starting the application immediately there's a message "thunderbird has stopped working". The options are close the program or check for a solution first. The "view problem details" shows the following: === Problem signature: Problem Event Name: APPCRASH Application Name: thunderbird.exe Application Version: 52.3.0.6436 Application Timestamp: 5992dd3a Fault Module Name: ntdll.dll Fault Module Version: 6.1.7601.23864 Fault Module Timestamp: 595fa490 Exception Code: c0000005 Exception Offset: 0002e0e6 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 556f Additional Information 2: 556f8f908d61240389114eeb13401582 Additional Information 3: 8357 Additional Information 4: 8357aa5c8bc869eb9696cf7ca9e1be5f === I have uninstalled and reinstalled a few times, doesn't make any difference. Please help? Thanks

Všechny odpovědi (1)

more options