Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

unexpected error with sync when trying to sign in

  • 3 odpovědi
  • 8 má tento problém
  • 1 zobrazení
  • Poslední odpověď od Jacceh

more options

Hi,

I've recently formatted my windows and tried to sign into firefox sync where all my bookmarks are saved and I keep encountering the "unexpected error" message. I've tried signing in on my phone and still get the same problem - I've also tried all the troubleshooting that was suggested in the forums and haven't found anything. I then tried to reset my password or even create a new account and I still get the same error.

The cloud service is also up and working.

Thanks in advance.

Hi, I've recently formatted my windows and tried to sign into firefox sync where all my bookmarks are saved and I keep encountering the "unexpected error" message. I've tried signing in on my phone and still get the same problem - I've also tried all the troubleshooting that was suggested in the forums and haven't found anything. I then tried to reset my password or even create a new account and I still get the same error. The cloud service is also up and working. Thanks in advance.

Zvolené řešení

Thanks for getting back to me, I was able to successfully login last night after waiting it out.

Cheers.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (3)

more options

Hi,

Many users are reporting this the past few hours.

I will forward this to an Administrator - but please bear in mind that we're dealing with different time zones.

more options

Hi there,

Firefox Sync engineers fixed the issue that was reported in github. Please try again and it should work now!

Thank you for your patience!

more options

Zvolené řešení

Thanks for getting back to me, I was able to successfully login last night after waiting it out.

Cheers.