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Can't find way to use instrctns download to update settings for email per notice from Cox. Can't get to Menu to select acct settings. Pls advise.

  • 2 odpovědi
  • 1 má tento problém
  • 6 zobrazení
  • Poslední odpověď od the-edmeister

rdrager1
rdrager1
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I have hard copy "Changing Your Email Server Settings for Mozilla Thunderbird" instructions to change settings being required by Cox Communications. When I click the Windows 10 icon to Start and then select Mozilla Thunderbird all that happens is it opens my incoming email file. Can't get to the Mozilla Menu icon to select account settings and complete the changes needed. Live chat gave me a website as follows https://www.cox.com/residential/support/changing-your-email-server-settings-for-mozilla-thunderbird.html which I tried with the same results of not being able to get to the Mozilla menu. I'm really confused & frustrated, HELP !!! Thanks, Robert Drager

I have hard copy "Changing Your Email Server Settings for Mozilla Thunderbird" instructions to change settings being required by Cox Communications. When I click the Windows 10 icon to Start and then select Mozilla Thunderbird all that happens is it opens my incoming email file. Can't get to the Mozilla Menu icon to select account settings and complete the changes needed. Live chat gave me a website as follows https://www.cox.com/residential/support/changing-your-email-server-settings-for-mozilla-thunderbird.html which I tried with the same results of not being able to get to the Mozilla menu. I'm really confused & frustrated, HELP !!! Thanks, Robert Drager

Zvolené řešení

How about posting this to the Thunderbird forum and not do cross-posting this would get you better help if you posted the right forum on Mozilla.

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Všechny odpovědi (2)

WestEnd
WestEnd
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Zvolené řešení

How about posting this to the Thunderbird forum and not do cross-posting this would get you better help if you posted the right forum on Mozilla.

the-edmeister
the-edmeister
  • Moderator
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moved to the Thunderbird queue