Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Why does firefox open a new tab when clicking gif controls?

  • 2 odpovědi
  • 4 mají tento problém
  • 1 zobrazení
  • Poslední odpověď od thomas_f

more options

I see a gif/video on a page, i right click and select 'Show controls'. Wherever i click on the gif/video it will open a new tab with 'about:blank' So im not able to change volume or skip forward. Already reinstalled Firefox and started fresh, also not working in safe mode.

I see a gif/video on a page, i right click and select 'Show controls'. Wherever i click on the gif/video it will open a new tab with 'about:blank' So im not able to change volume or skip forward. Already reinstalled Firefox and started fresh, also not working in safe mode.

Všechny odpovědi (2)

more options

gif/video is likely a MP4 file played with the HTML5 media player.

Do you have a Play item in the right-click context menu?

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

There is Tracking Protection that can block (wanted) content, so check the location/address bar for special icons.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"
more options

cor-el said

gif/video is likely a MP4 file played with the HTML5 media player. Do you have a Play item in the right-click context menu? If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.
  • make sure your extensions and filters are updated to the latest version
There is Tracking Protection that can block (wanted) content, so check the location/address bar for special icons. Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences). "Clear the cache:
  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"
"Remove the cookies" from websites that cause problems.
  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

Hello, thank you for your time. There is a play button in the context menu. I tried all your suggestions but the problem does not disappear. I cleared cache, cookies. Turned off all plugins and addons. This problem started after i reinstalled Firefox about 2 weeks ago due to slowness. The slowness is gone but now this problem still exists.