In the address bar, type about:crashes<enter>.

Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support +++++++++++++++++++++++ If you can't get Firefox to open, you will have to do this the hard way.

https://support.mozilla.org/en-US/kb/mozillacrashreporter Open the file browser / explorer on your computer. Note: You may have to enable Show Hidden Folders / Files. Enter this in the address bar;

Windows: %APPDATA%\Mozilla\Firefox\Crash Reports\submitted Win 7/Vista: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports\submitted Win XP/2000: C:\Documents and Settings\<username>\Application Data\Mozilla\Firefox\Crash Reports\submitted

Mac OS: /Users/<username>/Library/Application Support/Firefox/Crash Reports/submitted Linux: /home/<username>/.mozilla/firefox/Crash Reports/submitted

Copy the most recent 5-7 File Names in the folder. Post the information in the reply box.

about:crashes results in the message:

InvalidURL

Hmm. That address doesn’t look right.

Please check that the URL is correct and try again.

There is no /home/<username>/.mozilla/firefox/Crash Reports/submitted folder nor files

Did you get your Firefox from; Download Firefox For All languages And Systems {web link}

If not, please do so now.

Note: If the Firefox browser, the about: loads an internal page.

Third-party Linux builds may not have the crash reporter option.

All valid about: urls for that build are listed in about:about

I got my firefox update from the CentOS yum repos (As I previously stated) that I have been using for years.

I do not want to start installing from sources.

I have no idea what your reference to the about: internal page is:

My about:about returns -

About About

This is a list of “about” pages for your convenience. Some of them might be confusing. Some are for diagnostic purposes only. And some are omitted because they require query strings.

   about:about
   about:addons
   about:buildconfig
   about:cache
   about:checkerboard
   about:config
   about:credits
   about:debugging
   about:devtools
   about:downloads
   about:home
   about:license
   about:logo
   about:memory
   about:mozilla
   about:networking
   about:newtab
   about:performance
   about:plugins
   about:preferences
   about:privatebrowsing
   about:profiles
   about:rights
   about:robots
   about:serviceworkers
   about:studies
   about:support
   about:sync-log
   about:telemetry
   about:url-classifier
   about:webrtc

As you can see..... no about:crashes

Oh, and please do NOT ask me to upload files - THE FILE DIALOGUE IS WHAT CRASHES THE BROWSER

For anyone experiencing the same problems on CentOS 6, a kind moderator on the CentOS forums provided me with the solution:

https://access.redhat.com/solutions/3516111 documents this. It links in turn to https://bugzilla.redhat.com/show_bug.cgi?id=1596852 and also says

Modify the /usr/bin/firefox startup script per

https://bugzilla.redhat.com/attachment.cgi?id=1455568

Good to hear.